Willie's Grill & Icehouse
Long-running Texas chain for brews, burgers, chicken & seafood in a family-friendly setting.
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Rating Breakdown
What Customers Say
Customers consistently praise the friendly and great experience. Rated 5 stars based on 4 detailed reviews.
Recent Reviews
Our waitress Chyeanne was amazing! She made sure our drinks were full and our food came out on time. I had ordered the shrimp boil but the kitchen had made a mistake. She had the manager comp. Our food and made sure it got to me. It was very yummy!
Response from the owner
Haley, thank you for the kind words and sharing your experience. I'm delighted to hear that Chyeanne provided excellent service and made sure your visit was enjoyable. Your feedback motivates me to continue delivering outstanding hospitality. I look forward to your next visit.
Dog-friendly and people-friendly! We enjoy sitting on the patio and watching football. Be sure to look for our favorite five-star staff Jess, Brecken, and Lily!
Response from the owner
Sarah, thank you for your kind review. I'm delighted you enjoyed your experience at our restaurant. We work hard to create a welcoming atmosphere and provide exceptional service. I look forward to your next visit!
Whenever we are in New Braunfels we always try and stop by and eat at Willie’s. We always have a great experience there and the atmosphere is very family friendly. Fried pickles/Jalapenos are always a must. This trip hubby ordered the jalapeno cheddar burger which Carson, our server, recommended and I ordered the patty melt!! Both were delicious and I even managed to eat the whole thing! Carson was the best! Attentive, friendly and always smiling and laughing. Jessica, the manager stopped by several times to check on our table and make sure everything was satisfactory and to our liking!! She was quite friendly with a big smile even though the restaurant was quite busy! We will definitely visit again when in New Braunfels and will for sure request Carson for our server!
Response from the owner
Susan, I'm delighted to hear your positive experience with us, especially the attentiveness of Carson and the manager Jessica. Thank you for your kind words and review. I look forward to welcoming you again on your next visit.
Jarrett our server was on point! He took great care of us and super friendly! Food was ok. The chipotle sauce was crazy hot. Other then that no complaints! Just great service!
Response from the owner
London, thank you for your feedback. I'm glad you enjoyed the service from Jarrett, and I appreciate you letting me know about the spicy sauce. We strive to provide an excellent dining experience, and your comments help us improve. Please visit us again soon.