BJ's Restaurant & Brewhouse
Family-friendly chain outpost pairs familiar pub fare with an extensive list of house brews.
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Rating Breakdown
What Customers Say
Customers consistently praise the great and love experience. Rated 3.6 stars based on 5 detailed reviews.
Recent Reviews
Kadence was so charming and funny. And I realllllly loved the pizza.
Response from the owner
Thanks for the awesome feedback, Tyler! We're thrilled to hear you enjoyed Kadence's charm and humor, along with the pizza. We can't wait to welcome you back for another great experience!
Kyle was the sweetest server i’ve ever had. He was so sweet to the little niece, kind to the parents (made the dad laugh which is rare) and I had out of town family visiting and they loved him too! His service is 10/10. I will be requesting him from now on!!
Response from the owner
Thank you for your wonderful review, Isabella! We're thrilled to hear that Kyle provided such exceptional service during your visit. It's always great to know that our team can make a positive impact on your dining experience, especially with family in town. We'll be sure to pass your kind words along to Kyle, and we look forward to welcoming you back soon!
Great service, food was good.
Response from the owner
Hey Ralph! Thank you so much for your feedback. We pride ourselves on great service and food, and we are glad you had a great time – can’t wait to serve you again!
Not great. I ordered a medium steak and was served a very very rare steak. When the waitress asked us how we were, I mentioned my steak she copped an attitude like it was my fault. I called and asked for the manager, and was left on hold indefinitely.
Response from the owner
Sorry, Andrew. Sounds like we fell short of our usual high standards for quality. We never want to disappoint our guests! I invite you to follow up with us by writing to feedback@bjsrestaurants.com. We'd appreciate any additional feedback you can give about the food that disappointed you. We'll share any feedback you can provide with the appropriate team members so we can stay on top of our game. Please include the name your review was posted under and that it is about our New Braunfels restaurant.
1 of the party of 4 got her plate after we were all done. Before she received her plate. Addressed problem to manager. He immediately blamed customer for changing her mind at last minute. Told him that never happened. And food . Buns on hamburgers also my pizza was really toasted. Friends and I refuse to ever go in a BJ'S. Bad service,manager she didn't even get a discount. So many other restaurants to choose but not BJS
Response from the owner
We’re sorry to hear about your experience. Please email us at feedback@bjsrestaurants.com and provide the name your review was posted under and that it is about our New Braunfels restaurant. Allow us a few days to get back to you. Thank you.