Chuy's
Chain serving "big as yo' face" burritos & other Tex-Mex dishes in kitschy, eclectic settings.
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Rating Breakdown
What Customers Say
Customers consistently praise the amazing and great experience. Rated 3.8 stars based on 4 detailed reviews.
Recent Reviews
It was good. Not much of a selection.
Totally ruined our anniversary dinner with our family with their incompetent SLOW SERVICE! After 10 minutes of waiting for a refill I went to the bar to get them myself. The waitress saw me waiting there, and told me she would bring them to the table. Then we waited.... Forever! For drinks that literally take 5 seconds each to pour out of a machine to make! Then the waitress actually angrily TOLD ME OFF for being pissed after waiting 25 minutes for a refill on our frozen margaritas, 20 minutes after our food was served!!! Chuy's Austin this place is NOT! (We have enjoyed eating there since we were dating in the 80s!!!) I was really embarrassed to take my family there for such a bad experience on such an important day - Our 35th anniversary! I would give the food more stars, but I was so angry, I told my family to pack it up for me to go, and I went outside and waited there for them to finish eating. We won't be back. 🦇 Food: 3/5 | Service:
Response from the owner
Thank you for your feedback. We’re very sorry your visit didn’t reflect the experience you’ve come to expect from Chuy’s, especially on your anniversary. If you’d like to discuss further, please contact us at hey@chuys.com and remind us you dined with us in New Braunfels.
Always an amazing time, great service and food! It’s clean, kid friendly and their creamy jalapeño sauce is amazing! Our favorite dish is the crunchy tacos and beef fajita burrito with boom boom sauce!
The fajitas are my favorite and they aren’t stingy on the sides.